I guess it’s been about six to eight years ago that “artisanal” became the hot new menu adjective. Artisanal this, artisanal that. But let’s get down to brass tacks: We can’t even get people to pronounce it consistently. Merriam-Webster Dictionary has posted a pronunciation that is like the word “artisan” with just “uhll” on the end: ART-izz-an-uhll. Other sources say: ar-TIZZ-uhn-uhll.
Continue reading Artisanal, anyone?
Category Archives: Industry Standard
On feeding firefighters
On the anniversary of 9/11 the other week, I was watching a 2002 documentary that began as a profile of a rookie firefighter in New York City and ended up as a film about the larger events of the day. There were lots of scenes from the firehouse in the weeks leading up to the attack; many were of the firehouse kitchen, where the probationary firefighters (or “probies”) were tasked with preparing the shift meal. I was instantly fascinated, but I had a lot of questions the film didn’t answer, so I wanted to ask an actual firefighter how it all goes down.
Continue reading On feeding firefighters
Just the tip
In Louisville, you can have ho-hum deli sandwiches, somewhat decent Chinese food, and pizza delivered.
This dearth of local delivery options is all the more reason to treat our rare, professional delivery drivers well. Continue reading Just the tip
I should have asked
I’ll call him Doug in this story, since that was his name. Doug was a young man of 24, a co-worker at the restaurant where I work. He’d been hired a few months previously as a delivery driver with some other duties: light prep work, food running when not out on deliveries, expediting the pass. Not rocket science, but a job certainly requiring more brainpower than “just” being a delivery driver.
Continue reading I should have asked
Restaurant stereotypes
A recent spate of chef-memes posted on Facebook has me thinking. These lists probably seem harsh to diners who have never worked in a restaurant kitchen, but if you work in one for a couple of weeks, you’ll encounter all these things.
Continue reading Restaurant stereotypes
Small distinction, big difference
My long-suffering fiancé and I, peckish on the day after Derby, decided to try a hip new-ish spot. It’s not so new that they shouldn’t be on point already, but still new enough that most folks we know hadn’t been there yet.
We didn’t make a reservation. Continue reading Small distinction, big difference
It’s getting loud in here
What? What did you say? I’m sorry, what? We nod, we smile. We cup our hands behind our ears. We attempt lip-reading. There is a number of times (right between four and five, I believe) that Americans can bear to ask and re-ask “What did you say?” After that, all bets are off. We nod and smile again, but this time, we are sort of pretending we understood what you said. Continue reading It’s getting loud in here
Kitchen communication
In a full-service restaurant, the front (service team) and back (cooking, prep, warewashing and janitorial team) of the house have to work together in concert. As two teams, we rise and fall together like a chamber orchestra, like a synchronized flight demo team. If everything’s going well, we look like heroes. But if even one team member gets off script in any way, it’s chaos we have to look forward to.
Continue reading Kitchen communication
The Terrible Couple
A few days ago, a server friend of mine posted the following Facebook status: “I’m at a restaurant and I’m looking at this couple I’ve waited on somewhere. They were regulars wherever it was. They were rude, bitter, bad tippers and everyone would cringe when they walked in.”
Continue reading The Terrible Couple
Oh, baby
Is it OK to bring an infant to a high-end fine dining restaurant? My short answer is no, but I have a column word-count allowance to blow, so allow me to elaborate.
Continue reading Oh, baby